Dawn Brown - 13+ Years Experience in Banking and Finance

With over 13 years of experience in the financing industry, Dawn Brown built her sought-after expertise and thorough knowledge of banks and their services, including residential lending processes. She has worked with both small and substantial financing firms.

Her extensive work history encompasses multiple fields and divisions of banking. Some examples include:

General customer service
Personal loans, home loan and credit card application writing
Credit assessment
Application processing
Residential business facilitator/coach for lending
Branch management

All of these roles assisted her in obtaining the in-depth knowledge and complete understanding of the lending process. With her experience, she can streamline and implement new business procedures while also developing new roles; because of this, she can increase application volume for employers and deliver exceptional customer service to each client.

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A Passion For Finance

After working in the banking sector, Dawn transitioned into the finance broker industry. She received a role as an assistant of a principal broker leading the home finance industry in Leederville. She utilised this position to develop secure relationships with managers in the business development management division for multiple mortgage brokers and lenders in the industry. These relationships have carried on to this day, aiding her and promoting the success which is her work.

Positive Working Relationships

After developing positive working relationships with various brokers, she decided to extend her services to numerous financial experts, assisting them in saving essential time so they could continue growing their businesses and maintain existing relationships with clients. These brokers are immensely satisfied with her services and now Dawn works exclusively with Quantum Finance Australia.

Dawn Brown is a dedicated employee that treats every customer with respect and integrity. She is a welcome asset to the Quantum Finance team as she has tons of experience in many divisions of the finance industry.
Her vast business network guarantees she can help any business get amazing results. As an added benefit, her extensive management experience ensures a smooth application processand customer satisfaction.

Work History

Mortgage Brokers Personal Assistant at Choice Home Loans: May 2015 to Present
Branch Manager at Suncorp Bank: June 2011 to May 2015
Home Lending CSM (Customer Support Manager) at Westpac Bank: May 2009 to June 2011

Dawn Brown's Skills and Areas of Expertise

Cash management
Analysis and preparation of sales reports
Appointment management for staff and customers
Handing consumer and business inquiries from customers and managing lending applications
Management and leadership experience in multiple finance divisions
Financial coaching for businesses
Employee recruitment, training, coaching
Efficient application drafting featuring enhanced productivity in the financing process
Utilising over 13 different software systems to handle customer applications and inquiries; this includes experience with each piece of software in Microsoft Office
Manual and training document drafting
Business procedure management and development

Awards

Certificates & Accreditations

At Quantum Finance Australia we are proud to have an over qualified team to ensure every clients needs and expectations are over exceeded in every aspect.