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Quantum Finance Australia

How to get a home loan in Perth

The home loan process, start to finish, with nothing kept back

Here is exactly what happens between your first phone call and the day your loan settles. Five steps, in the order they actually happen.

Most of the worry in a home loan is not the money. It is not knowing where the file is, who is waiting on whom, or whether something has quietly gone wrong.

So this page names every stage, says what you need to have ready, and separates the parts we handle from the parts the lender controls.

Quantum Finance finance brochures fanned across the boardroom table at the West Leederville office

The loan process, step by step

Five steps, and you know where you are at every one

Each one links to the full detail further down the page.

  1. Start an application

    You give us the basics and we do the digging. We work out what you could borrow and which lenders would look favourably at your situation.

  2. Get pre-approved

    We put the file to the lender that fits and come back with a pre-approval in writing, subject to lender approval and your circumstances.

  3. Get officially approved

    Once you have a signed contract the lender orders its valuation and issues formal approval. We handle the back and forth so you are not chasing anybody.

  4. Prepare for settlement

    We go through the loan documents with you before you sign, then coordinate with the lender and your settlement agent so nothing is missed.

  5. Stay up to date

    After settlement we keep the loan under review as rates move and your circumstances change. You hear about a better structure from us.

Step one: start an application

The first step is a conversation, not a form. You tell us what you are trying to do and roughly where your finances sit, and we tell you whether it stacks up.

From there we work out a borrowing position. That means looking at your income, your existing commitments, your living costs and your deposit, and testing them against how different lenders assess each one.

Lenders do not treat those inputs the same way. Overtime, bonuses, self-employed income and rental income are all handled differently from one credit policy to the next, and that difference alone can move your number considerably.

What you need to have ready

  • Photo identification for everyone who will be on the loan
  • Your last few payslips, or two years of tax returns and financials if you are self-employed
  • Recent statements for your everyday accounts and savings
  • Statements for any credit cards, personal loans, car finance or buy-now-pay-later accounts
  • A rough idea of your deposit, where it is held and where it came from
  • A sense of what you are looking for, even a loose one

If some of that is missing, start anyway. Half the value of this step is finding out what you still need, and it is far better to find out now than after an offer is accepted.

Step two: get pre-approved

A pre-approval is a lender looking at your finances and saying, in writing, what it would be prepared to lend you. It is not a guarantee and it is not the loan itself, but it changes how you shop.

We package the file, submit it to the lender we agreed on, and answer the credit assessor's questions as they come. If something needs explaining, we explain it up front rather than waiting to be asked.

What comes back is a written pre-approval, subject to lender approval, a valuation of the property you eventually choose, and your circumstances staying broadly as they are. Read those conditions properly. They are the difference between a pre-approval that holds and one that does not.

Why it matters at the offer stage

  • You make offers knowing what you have to work with, instead of guessing
  • Agents and sellers take a pre-approved buyer more seriously than one who is still thinking about finance
  • You find out about a problem in your file while it can still be fixed, not after a contract is signed
  • You stop looking at properties that were never going to work, which saves a lot of weekends

Step three: get officially approved

Formal approval, sometimes called unconditional approval, is the lender committing to the specific loan on the specific property. It comes after you have a signed contract.

The lender orders a valuation of the property. That valuation belongs to the lender, not to you and not to us, and a valuer who lands under the contract price can change how much the lender will advance.

If that happens, there are usually options. Contributing more deposit, asking for the valuation to be reviewed with better comparable sales, or moving the file to a lender whose valuer panel sees the property differently are all things we have done.

What we are doing while you wait

This is the stage where people feel most in the dark, so it is the stage we talk to you most. We track the file with the lender, supply anything further the assessor asks for, and tell you the moment the position changes.

We will also tell you if it is not going well. A broker who only rings with good news is a broker you cannot plan around.

Step four: prepare for settlement

Once the loan is formally approved, the lender issues the loan documents. We go through them with you before you sign anything, because a signature on a credit contract is not something to give casually.

We check that the loan you are being offered is the one that was agreed. The rate type, the loan term, the offset or redraw arrangement, the fees and the repayment structure all get read against what we discussed.

You will also know what money is due and to whom. Between the deposit, the balance at settlement, government duty and the various fees, the total is rarely the number people have in their head.

Who else is involved

WhoWhat they handle
Your settlement agent or conveyancerThe transfer of title, the adjustments, and lodging the paperwork
The lenderCertifying the documents, releasing the funds and booking settlement
The seller's sideTheir own discharge, if there is a mortgage on the property already
UsKeeping the three of them talking, and telling you what is happening

Settlement day itself is usually quiet from where you sit. The parties exchange funds and documents, the title changes hands, and you get the keys.

Step five: stay up to date

A loan is not a one-off transaction and we do not treat it as one. Rates move, lender pricing shifts, and your circumstances in five years will not be your circumstances today.

So we keep the loan under review. If the rate you are paying has drifted well behind what is available, or a different structure would suit you better, you hear it from us rather than working it out yourself later.

Sometimes the honest answer is to stay where you are. Break costs, fees and a fixed term can all mean a lower advertised rate would not actually leave you better off, and we will say so.

  • A review as your fixed period approaches its end, before you roll to a revert rate
  • A look at whether your equity position could open up better pricing
  • A conversation before you buy the next property, not after
  • The same broker, so you are not explaining your file to a stranger

The parts nobody controls, and what we do about them

There are three things in every file that are outside anybody's hands. The lender's credit policy, the valuation, and the lender's own processing queue.

What a broker can do is choose the lender whose policy already fits you, build the file so the assessor has no reason to come back with questions, and know early when a file is heading the wrong way.

What no broker can do is make a bank approve something it does not want to approve. Anyone promising otherwise is selling you something, and it is worth knowing which of those two you are talking to.

Two brokers working through a client's loan file together at a desk

Who does what in your loan

Our part of the file, and the lender's

A broker cannot make a bank approve something it does not want to approve. Knowing where the line sits is what keeps the whole thing from feeling like a black box.

What we do

  • Work out your borrowing position before anything is submitted anywhere
  • Compare more than forty lenders, bank and non-bank, against your circumstances
  • Build the file properly the first time, with the supporting documents a credit assessor will ask for
  • Argue the case where a policy sits on a line, and take it elsewhere where it does not
  • Chase the lender, the valuer and the settlement agent so you are not the one making those calls
  • Explain every document before you sign it, in plain words

What the lender does

  • Assesses the application against its own credit policy, which changes without notice
  • Orders and accepts the property valuation, which is theirs and not ours
  • Decides the interest rate and any pricing discount it is prepared to offer
  • Issues the pre-approval, the formal approval and the loan documents
  • Sets its own processing queue, which no broker can jump
  • Funds the loan on settlement day through its own settlement team

Common questions about the process

Does a pre-approval guarantee I will get the loan?

No. A pre-approval is an indication of what a lender would lend, subject to a valuation, to its final credit assessment and to your circumstances staying broadly the same. It is a strong position to buy from, but formal approval on a specific property is the step that commits the lender.

Will applying affect my credit file?

Working out your borrowing position with us does not touch your credit file. A credit enquiry is recorded once an application is actually submitted to a lender, which only happens after you have seen the numbers and agreed on which lender we are approaching.

What does it cost me to use a broker?

For most residential home loans there is no fee to you, because the lender pays the broker a commission on settlement. Where a fee does apply, on some commercial or specialist files, you are told the amount in writing before any work starts.

What happens if the valuation comes in low?

The lender lends against its own valuation, so a low figure can reduce what it will advance. Options usually include contributing more deposit, asking for the valuation to be reviewed with stronger comparable sales, or moving the file to a lender whose valuer sees the property differently.

Can I keep looking at properties while I wait for pre-approval?

Yes, and most people do. Just be careful about signing anything before the pre-approval is in writing, and make sure any offer you make has a finance clause in it so you are not committed to a purchase you cannot fund.

What should I avoid doing between approval and settlement?

Avoid taking on new credit cards, car finance or buy-now-pay-later accounts, changing jobs if you can help it, and moving large sums without a clear explanation. Lenders can reassess before settlement, and any of those could change the outcome.

The information on this page is general in nature and does not take into account your objectives, financial situation or needs. Any figures shown are estimates only. Lending is subject to approval, and to the lender's terms, conditions, fees and charges. Consider whether the information is appropriate for you before acting on it.

Quantum Finance Australia Pty Ltd ABN 63 115 967 818 as trustee for the Gavin Harrigan Family Trust trading as Quantum Finance Australia is authorised under Australian Credit Licence Number 389083.

Get in touch

Start the process

Step one is the one you can do from here. You give us the basics, a broker does the digging, and you get a call back on the number you leave us.

Would rather just talk?

Ringing is quicker than waiting for us to ring you, and you get a broker rather than a queue.

1300 813 113

Tell us what you need

Four details, about twenty seconds. We ask the rest on the call, where you can ask us things back.

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